If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by email using the "Contact
Us" link above.
Message : Customers requiring assistance through the use of this service
will receive a reply. Please do not submit reservation or cancellation requests
via this page's email form.
Verify that you are using a compatible browser. This is a secure web page that uses
128 bit security. This requires you use Microsoft Internet Explorer Version 4.5
or higher or Firefox version 3.00 or higher or Safari Version 4.0 or higher or Google
Chrome Version12.0 or higher or Opera Version 11.11 or higher. If you still are
unable to complete a reservation, and you are using one of the above mentioned browsers,
512-389-8900(9:00AM to 6:00PM Monday-Friday)
Click Forgot Password Link, under My Account tab.
Enter your email address and we will email you your Password.
You can call the TPWD Customer Service Center at
between the hours of
9:00AM to 6:00PM Monday-Friday
and they will pull this up for you.
A confirmation notice will be sent to your email address.